HONG KONG
ANNUAL DEPARTMENTAL REPORT
BY THE
CONTROLLER, PUBLIC ENQUIRY SERVICE
WALTER W. T. YEUNG
FOR THE
FINANCIAL YEAR 1962-63
PRINTED AND PUBLISHED BY JACK RAnyard Lee, Acting GovERNMENT PRINTER
AT THE Government Press. Hong Kong
EXCHANGE RATES
When dollars are quoted in this Report, they are, unless otherwise stated, Hong Kong dollars. The official rate for conversion to pound sterling is HK$16=£1 (HK$1=1s. 3d.). The official rate for conversion to U.S. dollars is HK$5.714=US$1 (based on £1=US$2.80).
REVIEW
THE NATURE OF ENQUIRIES
CONTENTS
PART I
PART II
PART III
STAFF AND AdministraTION
APPENDICES
Paragraphs
1 - 8
•
9-46
47
Appendix No.
I
Staff as at 31st March, 1963
Number of Enquiries made at Hong Kong and Kowloon Centres
(1st April, 1962-31st March, 1963)
Analysis of Detailed Enquiries for the period 1st April, 1962
31st March, 1963 .
Monthly Totals (3rd July, 1961 31st March, 1963).
Detailed Enquiries made at the Hong Kong Enquiry Centre
showing which district callers came from (1st April, 1962 31st March, 1963)
•
Detailed Enquiries made at the Kowloon Enquiry Centre show- ing which district callers came from (1st April, 1962- 31st March, 1963).
iii
. II
III
+
IV
V
. VI
►
z
:
>
•
I
+
L
PART I
REVIEW
THE Public Enquiry Service was set up by the Hong Kong Government as one of its many instruments for bringing itself closer to the people. In November 1960, the Government recognized that there was a definite need to provide the general public with quick and clear guidance and explanation of the various services and functions performed by Govern- ment Departments. In addition, there was a need to give individual citizens every assistance in understanding the great variety of Govern- ment rules and procedures when they were confronted with and perhaps a little perplexed by them. Consequently, the Government decided that one of the best ways to provide that assistance was through a Public Enquiry Service.
2. The Service began life as an experiment under the guidance of the Secretary for Chinese Affairs. After much careful planning and preparation, the first Public Enquiry Centre was opened on 3rd July, 1961 on the ground floor of the West Wing of the Central Government Offices. The experiment proved an immediate success and Government decided to open a second Enquiry Centre. On 5th March, 1962, it was opened at 86 Tung Choi Street, Mong Kok, Kowloon. Meanwhile, having proved that it did fill a definite need not fully met in any other way by the existing Government Departments, the Public Enquiry Service was made an independent department of Government.
3. This report covers the first complete year in which the department has been functioning. The total number of enquiries made during the year under review was 157,290. Whilst the Service answered some 77,000 enquiries during the period 3rd July, 1961-31st March, 1962, for the corresponding period covered by this report, 119,511 enquiries were made--an increase of 35.6%. The graph at Appendix IV gives the monthly totals of all enquiries made from 3rd July, 1961 to 31st March, 1963.
4. On 17th May, 1962 it was announced that the Public Enquiry Service would be responsible for answering all non-technical enquiries from the general public regarding local storm warning signals.
1
5. One of the highlights of the period under review was the visit paid to the Department by His Excellency the Governor, Sir Robert Brown BLACK, G.C.M.G., O.B.E., on 21st August, 1962. His Excellency examined the Department's headquarters after which he made a tour of the Hong Kong and Kowloon Centres. Every member of the staff was presented to His Excellency.
6. On 1st August the Controller decided that the Hong Kong Centre would remain open during the normal lunch time period from 1 p.m. to 2 p.m. for the benefit of those members of the public who found it inconvenient or impossible to come to the Centre during normal office hours.
7. Mr. Walter W. T. YEUNG, Administrative Officer, was appointed Controller, Public Enquiry Service, on 11th February, 1963 in succession to Mr. Paul K. C. Tsui, M.B.E., J.P.
8. On 28th February, 1963, as an experiment, the Hong Kong Annual Report was placed on sale in the Hong Kong Centre and by the end of March, 68 copies had been sold.
PART II
THE NATURE OF ENQUIRIES
9. As previously mentioned some 157,290 enquiries were made at the Hong Kong and Kowloon Centres during the period 1st April, 1962 to 31st March, 1963. Appendix II shows a monthly analysis of these enquiries. Questions asked at the Centres are divided into 'simple enquiries' and 'detailed enquiries'. 'Simple enquiries' are those straight- forward questions which present no complications and are swiftly and easily answered. To give a few examples: 'Where do I go to pay my rates?' 'Which department issues British passports?' 'Where can I be inoculated against cholera?' 'Is it time for me to re-register for my new identity card?' 'Where do I go for a driver's licence?' 'How can I get a copy of my birth certificate?'
10. 'Detailed enquiries' are far more complex and claim the informa- tion officers' attention for a much longer period. For example:
I am very interested in running a taxi company in the New Territories. Could you tell me where I have to apply for the necessary licence or permit? How much is it likely to cost me? What other requirements shall I have to comply with before I can begin business?'
2
'I've found a piece of land which I'm sure I can develop as a quarry. Which department should I approach to secure it? What are the regulations governing quarries?'
'My grandmother died this morning and I have a doctor's certificate showing that she died from natural causes. Do I have to report her death? If so, could you tell me where to go and what to do?'
'I own a flat in a post-war multi-storey building, which is let to a tenant as a dwelling place on a monthly basis. Can I increase his rent by 10%? When can I do so?'
11. The 46,468 detailed enquiries made during the period under review touched upon over 500 different aspects of work of the majority of Government Departments. Only a few, such as the Audit Department, escaped the enquirers' attention. In Appendix III these enquiries have been grouped according to subjects under major headings. 73% of these enquiries were made on the following 10 subjects:
Subject
No. of Enquiries
%
1.
Tenancy Problems
9,887
21.3
2. Travel Documents ...
7,632
16.4
3.
Identity Cards
5,698
12.3
4.
Property Tax
...
1,824
3.9
5.
6.
Low Cost Housing and Resettlement Business Registration
1.616
3.5
1,615
3.5
7. Trade Licences and Documents
1,605
3.5
8.
Government Forms and Letters
1,466
3.2
9.
Birth Certificates
1,298
2.8
10. Land and Buildings
1,226
2.6
...
In addition to the above figures, 1,655 detailed enquiries or 3.6% of the total were answered concerning local storm warning and related topics. Appendices V and VI give the monthly analysis of districts from which callers came to make detailed enquiries. They do not, however, include detailed enquiries regarding typhoons etc. Paragraphs 12-43 give an analysis of the questions most frequently asked, grouped under the foregoing ten subjects.
TENANCY PROBLEMS
12. The majority of the 9,887 detailed enquiries on tenancy problems concerned post-war buildings and came from tenants as well as landlords.
13. On the afternoon (April 18th) that the Tenancy (Notice of Termination) Bill, 1962, was given its first reading in Legislative Council questions about its intended applications were being asked at the
3
Enquiry Centres. The fact that this measure, obliging landlords of post- war buildings (with certain exceptions) to give their tenants at least 6 months' notice in writing to terminate a tenancy, was to become retrospective to 14th April, 1962, seemed to confuse many callers. Typical of the questions asked before the Ordinance was passed on 23rd May were: 'Is this (Bill) the law now?' 'Must I give my tenant 6 months' notice to quit?' 'My landlord gave me one month's notice to quit on April 1st, (or April 18th, May 1st, etc.) is it valid or am I protected by the new law?' 'At the end of April my landlord wanted to increase my rent and said that if I refused to pay I would have to get out at the end of May-can he do this to me?' And so on.
14. To ensure that authoritative replies to these and similar questions were available for reference as soon as the Bill became law, the Public Enquiry Service arranged to supply the Commissioner of Rating and Valuation with copies of all questions on the new Bill which had been recorded verbatim at the Enquiry Centres in order that the Commis- sioner, in consultation with the Legal Department, could formulate suitable replies. As a result of this joint effort 'A Simple Guide To Certain Aspects of the Tenancy (Notice of Termination) Ordinance, 1962' was produced by the Commissioner of Rating and Valuation. This proved to be of very great help to the staff of the Enquiry Centres when answering callers' questions after the Ordinance had been passed on May 23rd. The Public Enquiry Service made a Chinese translation of the guide and gestetnered copies were given to the Tenancy Inquiry Bureaux and were available for distribution to the public on 25th May, 1962.
15. The Tenancy (Notice of Termination) (Amendment) Bill, 1962, designed to extend until 30th June, 1963 the rent freeze and also the limited security of tenure afforded to tenants of premises subject to the principal ordinance was given its first reading in Legislative Council on September 26th. On the same date the Colonial Secretary also announced the principal objects of another Ordinance which Govern- ment proposed to enact early the following year which would provide for a system of rent increase controls and security of tenure for certain classes of domestic tenancies. There was an immediate response from the public to the announcement of both these measures, and many enquiries were made during the following months.
16. 25,530 copies-7,712 in English and 17,818 in Chinese-of the booklet containing Government's proposals for Rent Increases Control
4
and Security of Tenure were distributed during the period—27th November, 1962 to 19th March, 1963.
17. On 27th February, 1963, the Rent Increases (Domestic Premises) Control Bill, 1963 was read a First time in Legislative Council. Sub- sequently the Bill was passed into law on 29th March. Throughout March, the Public Enquiry Service co-operated with the Commissioner of Rating and Valuation in the production of Government's explanatory booklet on the practical application of the Ordinance for the guidance of the landlord and tenant alike, and the Chinese translation of the various forms prescribed by the Ordinance.
TRAVEL DOCUMENTS
18. A total of 7,632 enquiries on travel documents were answered at the Enquiry Centres during the period under review.
19. The Commonwealth Immigrants Act was passed by the British Parliament in April 1962. A steady stream of callers who intended to travel to Britain at some future date came to the Enquiry Centres to find out how this Act would affect them. 507 copies of a leaflet issued by the British Government entitled 'Admission of Commonwealth Citizens to the United Kingdom', were distributed to members of the public by the Enquiry Centres. 924 copies of a Chinese translation of this leaflet received from the Information Services Department were also handed out.
20. Out of the total of 7,632 enquiries some 3,481 were on the subject of entry permits and visas. The majority came from Hong Kong residents who wanted to know the procedure on how to get permission for their relatives, living in China or Taiwan, to be admitted into Hong Kong for visits or, more usually, to take up permanent residence. The numbers of these enquiries rose sharply during the periods before the summer and winter vacations when parents came to the Enquiry Centres to find out what special facilities were provided for students studying in China and Macau to visit Hong Kong.
21. As from 5th November, 1962, new types of certificates of Identity and Re-entry permits were issued. Many wanted to know the difference between the two new types of re-entry permits and certificates of identity. Some were not sure about the validity of the old-type re- entry permits which had been issued to them. A total of 2,237 enquiries were made on this subject.
5
22. 908 callers sought advice on how to apply for extension of stay and permanent stay; most of these had come to Hong Kong on visitors' visas and entry visas.
23. The 594 enquiries on British passports were straightforward requests for a detailed explanation of the procedure which an applicant had to follow in order to get a passport.
IDENTITY CARDS
24. 5,698 callers made detailed enquiries about the procedures for the issue, amendment or cancellation of identity cards. The increase in this type of enquiry as compared with that of last year (2,141) was due mainly to two reasons.
25. The Mong Kok sub-bureau of the Registration of Persons Office was closed on 10th March, 1962. Many of the duties of this sub-bureau were taken over by the information officers of the Kowloon Enquiry Centre, who distributed and helped callers to complete the various registration forms. Completed forms were also accepted and acknowl- edged on behalf of the Commissioner of Registration before despatch to the latter's headquarters.
26. Another reason was the unprecedented flood of persons who forced their way across the frontier, during April and May. Many enquiries were made on how to regularize their position.
27. Various forms emanating from the Registration of Persons Office which the public must complete, were distributed by both Hong Kong and Kowloon Centres. A total of 3,323 copies of these forms were handed out.
PROPERTY TAX
28. Most of the 1,824 callers who came to make enquiries on property tax were owner-occupiers who wanted confirmation that they were exempt from payment of property tax or wished to know how to get a refund of the tax which they had already paid. Others requested information on the correct way to lodge an objection to their assessment for property tax. Standard replies to these enquiries prepared by the Public Enquiry Service were distributed as a supplement to the verbal answers given.
LOW COST HOUSING AND RESETTLEMENT
29. 1,616 people made enquiries about low cost housing and resettle- ment. A very large number of these enquiries came from tenants of
6
controlled pre-war premises who had been notified by the Tenancy Tribunal that their landlords had applied for their properties to be excluded from the further application of the Landlord and Tenant Ordinance, usually for redevelopment purposes. They were well aware that they would most likely have to move out from these premises and probably could not afford to pay the higher rentals of post-war premises, and so came to the Enquiry Centres to find out whether they could get alternative accommodation in a low cost housing estate or a multi-storey resettlement estate.
30. On 2nd, 3rd and 4th December, 1962 an announcement was made in the newspapers by the Housing Authority inviting applications for units in the low cost housing estates run by the Hong Kong Housing Authority. A new procedure for such application was also announced. This announcement attracted some 400 enquirers to both Enquiry Centres in the month of December alone, asking about the procedure for such application and the qualifications required.
31. 594 enquiries were made on multi-storey resettlement estates and cottage resettlement areas. Many of these enquirers were 'white card' holders who wanted to find out who would be eligible for accommoda- tion in the ground floor bays of a resettlement estate, or the size of the accommodation in a multi-storey resettlement estate they would probably be allocated and the rent charged.
32. Many residents of multi-storey resettlement estates and cottage resettlement areas visited the Enquiry Centres, especially the Kowloon Centre, making enquiries regarding their special housing problems. They wanted to find out how they could be given larger accommodation as the members in the household had increased since first resettlement; or, whether a mother, a new arrival from China, would be allowed to stay with the family, and whether her name should be added on the 'tenancy card'.
BUSINESS REGISTRATION
33. An average of approximately 135 people a month came to both Enquiry Centres because they had started, or were about to start, some form of business and wished to learn:
(a) if they were required to register it with the Government, (b) when and how to apply for registration,
(c) whether their business was exempt from the fee required by the
Business Registration Ordinance, 1959,
(d) where to get a business registration certificate and
(e) whether a branch establishment had to be separately registered.
7
34. With very few exceptions, these callers were primarily interested in the establishment of a sole-proprietorship business.
TRADE LICENCES AND DOCUMENTS
35. The majority of the 1,605 enquirers wished. to know the pro- cedure for applying for trade licences or permits. Many of them did not know what licences or permits they had to apply for in respect of certain forms of business they were about to start, or how to apply for them. The information officers gave them details of the application procedures for the licences or permits they needed from various Government Departments. Verbal explanation on licences and permits issued by the Urban Services Department were usually supplemented by booklets on the same subjects prepared by that Department.
36. About one third of the enquiries were made on procedures for getting hawker licences; and a small number touched upon the subject of trading documents, such as certificates of origin, Commonwealth Preference certificates, import/export permits, etc.
GOVERNMENT FORMS AND LETTERS
37. 1,466 people visited the Enquiry Centres because they had. difficulties with Government forms and letters sent to them by Govern- ment Departments.
38. English is the language of the courts and the language in which Government conducts most of its correspondence with the public and in consequence a number of people encounter a language problem. About half of the 1,466 enquirers brought along letters they had received, armed only with the knowledge that they were sent to them by Government. They needed somebody to tell them which departments they came from, what the contents were and what they were asked to do.
39. The remaining half making enquiries on this subject did so because they could not understand the various Government forms that they were required to complete. As officers of this department are not empowered to provide a clerical service to the public the best they could do was to explain the forms fully and ensure that the enquirer did not leave the office until he was reasonably certain of his facts.
BIRTH CERTIFICATES
40. Nearly 3% of the total detailed enquiries came from some 1,298 people making enquiries about birth certificates; 50% of these enquirers
8
asked to be briefed on the procedures relating to the post-registration of births. There were those, for example, who had discovered on apply- ing to the Immigration Department for a British passport, or an emergency certificate, that they had to produce a certificate to support their claim to Hong Kong birth. Others wished to have a certificate because they intended to claim British nationality when they registered for their new identity cards and wanted to have documentary evidence to show to the staff of the Registration of Persons Office. Parents who had neglected to register their child's birth found, when the time came for the child to start school, that most headmasters wished to see a copy of a prospective pupil's birth certificate.
41. The other half of these enquiries came from callers who already had a birth certificate, but wished to learn how to get extra copies of their certificates, and the procedure for addition and alteration of names on such certificates.
LAND AND BUILDINGS
42. This total of 1,226 enquiries on land and buildings comprised different sub-headings, such as Crown land, Crown leases, Crown land permits, Crown rent, Land Office registration procedures, buildings and building regulations.
43. Some of these callers wanted to apply for Crown land in the New Territories to set up a farm; others wished to find out the condi- tions of sales of Crown land which was due to be auctioned. Owners of some properties were anxious to find out how to renew their Crown leases which would expire in the not too distant future, and at the same time asked questions on how Crown premium was calculated and if they were allowed to pay the premium by instalments. Some callers wished to know if prior approval from Government was necessary if they intended to make some alterations to their buildings or put up addi- tional structures.
LOCAL STORM WARNING SIGNALS
44. On 17th May, 1962 it was announced that the Public Enquiry Service would be responsible for answering all non-technical enquiries from the general public about local storm warning signals. This arrange- ment was intended to relieve the strain on the Royal Observatory and the Information Services Department when a storm was developing and threatened to affect Hong Kong. From the time Local Storm Signal No. 3 is hoisted until it is lowered, both Hong Kong and Kowloon Enquiry Centres operate round the clock.
9
45. Signal No. 3 was hoisted at 4.10 p.m. on Friday 31st August, 1962 and typhoon Wanda struck Hong Kong the following morning (1st September). Throughout the period from 9 a.m. on 31st August to 10 p.m. on 1st September, the Enquiry Centres remained open and in constant touch with members of the public. During the 37-hour period, 7,500 telephone enquiries about the weather, the progress of the typhoon and related topics were answered. The officers on duty respond- ed magnificently to the situation. Because their reliefs could not get through and report for duty, some of the staff on duty had to remain at their posts without rest and with very little food for 30 hours but they nevertheless carried on their work cheerfully.
46. On 3rd October, Signal No. 3 was hoisted again warning Hong Kong of the approach of typhoon Dinah. The staff at both Centres worked round the clock until the signal was lowered on 4th October at 11 a.m. More than 5,000 telephone enquiries were answered.
PART III
STAFF AND ADMINISTRATION
47. The authorized establishment of the department for the year under review was 20 of which 6 posts were pensionable. In submitting the 1963-64 annual draft estimates it was considered that no increases in staff should be requested and that one post, that of a messenger, could in fact be abolished. As a result, the Staff Increases Committee agreed to the departmental estimates on 23rd August, 1962 and noted with satisfaction that no increases in staff had been recommended. The Establishment Committee on Staff Increases also noted at paragraph 19 of their Report that the Public Enquiry Service were able to suggest reductions in staff. Appendix I shows the staff position as at 31st March, 1963.
30th June, 1963.
WALTER W. T. YEUNG, Controller, Public Enquiry Service.
10
Headquarters Section:
APPENDIX I
STAFF AS AT 31ST MARCH, 1963
Controller, Public Enquiry Service
Secretary, Public Enquiry Service
Secretary Designate
Secretary Stenographer
Assistant Information Officer, Class I
Assistant Information Officer, Class II
Clerk in Charge
Clerical Assistant
Typist
Office Attendant
Walter W. T. YEUNG,
Administrative Officer
G. E. MATHER,
Executive Officer, Class I
D. J. DUNCAN SMITH,
Executive Officer, Class I
Mrs. Lucy Hung
Miss Vivian CHENG
Vacant
CHAN Cheung
TAM Sik-lim
Miss Betsy Lau
LAM Chung-kwoon
Hong Kong Public Enquiry Centre:
Information Officer i/c
Assistant Information Officer, Class I
Assistant Information Officer, Class I
Assistant Information Officer, Class II
Kowloon Public Enquiry Centre:
Information Officer i/c
Assistant Information Officer, Class I
Assistant Information Officer, Class I
Assistant Information Officer, Class II
Clerk in Charge
Messenger
Mrs. Dora LEE
WANG Sze-hu
Mrs. Laurie Kнoe
Mrs. Deborah TENG
Vacant
Lo Cho-chi, M.B.E.
(Acting Information Officer)
Mrs. Jeanette WEI
Mrs. Hilda FUNG
Tsoi Ka-cheung
CHANG Hai-kau
11
APPENDIX II
NUMBER OF ENQUIRIES MADE AT HONG KONG AND KOWLOON CENTRES
1ST APRIL, 1962 - 31st March, 1963
Hong Kong
Kowloon
Grand
Month
Detailed
Simple
Total Detailed Simple
Total
Total
April
1,711
6,025
7,736
1,773
1,617
3,390
11,126
May
2,000
8,531
10,531
1,966
1,964
3,930
14,461
June
1,757
7,024
8,781
1,642
1,769
3,411
12,192
July...
2,166
7,591
9,757
1,746
1,847
3,593
13,350
August
2,316
7,033
9,349
1,825
1,714
3,539
12,888
(1) 283
1,116
1,399
1,361
1,361
2,760
September
1,977
6,536
8,513
1,651
1,540
3,191
11,704
(1) 474
2,851
3,325
1,328
1,328
4,653
October
2,036
7,488
9,524
1,802
1,709 3.511
13,035
(2) 448
2,014
2,462
450
2,193
2,643
5,105
November
2,187
6,236
8,423
1,784
1,704
3,488
11,911
December
2,285
5,987
8,272
1,607
1,400
3,007
11,279
January
1,952
6,018
7,970
1,484
1,230
2,714
10,684
February
1,985
6,168
8,153
1,611
1,314
2,925 11,078
March
1,925
6,283
8,208
1,625
1,231
2,856 11,064
Grand
Total
25,502 86,901 112,403 20,966 23,921
44,887
157,290
(1) Enquiries answered in connection with typhoon Wanda.
(2) Enquiries answered in connection with typhoon Dinah.
12
APPENDIX III
ANALYSIS OF DETAILED ENQUIRIES FOR THE PERIOD
1ST APRIL 1962 31st March 1963
-
Subject
Numbers of Enquiries
Hong Kong
Kowloon
Total
1.
2.
3.
4.
A. Personal Documents
Birth certificates
648
650
1,298
Identity cards
...
2,120
3,578
5,698
6.
Travel documents
Naturalization
5. Statutory declarations
Personal licences
3,394
4,238
7,632
165
115
280
638
398
1,036
354
282
636
7.
Death certificates
78
56
134
7,397
B. Land and Housing
9,317
16,714
1.
Tenancy problems
...
...
5,497
4,390
9,887
2.
Low cost housing and resettlement 3. Land and buildings
739
877
1,616
931
295
1,226
7,167
5,562
12,729
C.
1.
Employment
2. Employment disputes
Government and Non-government jobs
731
436
1,167
144
161
305
...
875
597
1,472
D. Rates, Duties and Fees
1.
Rates
254
130
384
...
2.
Property tax
1,314
510
1,824
3.
Other taxes and duties
588
212
800
4.
1.
3.
Trade registrations
1.
2.
...
1.
H. Miscellaneous
•
3.
Švi
Others
***
Government departmental fees
E. Business
Business registration
2. Trade licences and documents...
4. Debts and trade disputes
F. Family Welfare
Marriage procedure Separation/divorce
3. Children
4. Relief/assistance...
G. Education
Local and overseas higher education 2. Local schools and scholarships
1. Government Forms and letters 2.
Functions and services of Government
Departments
Complaints
5. Typhoon and weather reports
Grand Total
117
100
217
2,273
952
3,225
...
1,067
548
1,615
1,009
596
1,605
472
196
668
265
314
579
***
2,813
1,654
4,467
246
224
470
...
--
173
187
360
135
134
269
...
...
•
124
116
240
...
...
...
678
661
1,339
184
100
284
...
241
85
326
425
185
610
897
569
1,466
641:
37
678
...
294
222
516
837
760
1,597
...
***
1,205
450
**
1,655
3,874
2,038
5,912
25,502
20,966 46,468
13
20,000
19,000
18,000
17,000
16,000
*5,000
14,000
13.000
12,000
11,000
10.000
9,000
8,000
7,000
6,000
5,000
4,000
3,000
2,000
APPENDIX IV
MONTHLY TOTALS
3RD JULY, 1961-31st March, 1963
TOTAL NUMBERS OF ENQUIRIES
DETAILED ENQUIRIES
OPENING OF KOWLOON CENTRE 7TH MARCH 1962
TENANCY PROBLEMS, TENANCY (NOTICE OF TERMINATION) ORDINANCE
TYPHOON WANDA
TYPHOON WANDA
TYPHOON DINAH AND GOVERNMENT'S PROPOSALS ON RENT INCREASES CONTROL
1,000
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR 1961
1962
1963
APPENDIX V
DETAILED ENQUIRIES MADE AT THE HONG KONG ENQUIRY CENTRE SHOWING WHICH DISTRICT CALLERS CAME FROM
1ST APRIL, 1962 — 31ST MARCH, 1963
Month
CEN. W.C. S.W.
N.P. W.P. C.B. S.K.W. H.V. S.Y.P. O.A. TEL. KLN. N.T.
Total
April
441 245
141 105
23
64
51
30
45
391 162
336
29
1,711
May
627
284
102
145
49
86
58
40
71
42
70
387
39
2,000
June
530
242
116
112
91
85
42
38
38
18
58
344
43
1,757
July
525
286
129
118
78
78
22
21
38
42
493
307
29
2,166
August
514
341
146
126
89
75
40
44
36
80
525 265
35
2,316
September
490
274
145
123
80
75
38
32
12
192
245
249
22
1.977
October
533
273
153
155
57!
71
49
33
18
119
257 290
28
2,036
November
576
287
167
155
89
78
43
41
14
16
4011 300
20
2,187
December
649
299
191
118
82
54
42
29
32
40
417
311
21
2,285
January
518
233
170
126
86
83
36
45
21
8
374
233
19
1,952
February
574
235 185
125
95
45
42
22
14
12
384
233
19
1,985
March
517
246 192 115
91
49
38
29
14
61 352 264
12
1,925
Grand Total... 6,494 3,245 1,837 1,523
910
843
501
404
353
614 3,738 3,519
3,519
316 24,297
15
-
Shau Kei Wan.
O.A. -
Other Areas.
N.T. - New Territories.
=
Happy Valley.
TEL. =
Sai Ying Pun,
KLN. =
Telephone Calls. Kowloon,
CEN. ➡ Central.
N.P.
-
North Point.
S.K.W.
W.C.
-
Wan Chai.
W.P.
S.W.
=
Sheung Wan.
C.B.
West Point.
Causeway Bay.
H.V. S.Y.P.
16
APPENDIX VI
DETAILED ENQUIRIES MADE AT THE KOWLOON ENQUIRY CENTRE SHOWING WHICH DISTRICT CALLERS CAME FROM
1ST APRIL, 1962 - 31ST MARCH, 1963
Month
M.K.
H.H.
S.S.P. Y.M.T. K.C.
T.S.T.W.T.S. | L.C.K. K.T. 0.A. TEL. H.K. N.T.
Total
April
598
214'
284
165 213
106
65!
19
6
21
33
14
35
1,773
May
687
238 322
173
204
109
73
18
8
10
80
9
35
1,966
June
585
221
268
198
164
88
33
13
6
41
45
11
6
1,642
July
593
223
265
207
150
73
32
11
4
5
163
8
12
1,746
August
542
256 220
209
206
55
52
15
23
9
190
15
33]
1,825
September
441
228
230
178
162
69
61
7
14
12
189!
14
46.
1,651
October
509
278
234
201
75
178
78
9
11
6
176
11
36
1,802
November
482
258
221
201
68
189
78
14
15
7
204
10
37
1,784
December...
506
242
190
176
51
176
81
7
8
7
135
7
-21
1,607
+
January
464
2261
191
158
182
56
53
16
6
4
109
4
15
1,484
...
February
462
248 194
184
187
64
49
9
12
LA
5
158
10
29!
1,611
March
454
249
192 189
168
69
59
10
6
7 188
11
23
1,625
Grand Total... 6,323 2,881 2,811 2,239 1,830 1,232
714
148
119
97 1,670
124
328
20,516
M.K.
H.H.
S.S.P. =
=
Mong Kok.
=
Hung Hom.
Y.M.T.
K.C.
=
Sham Shui Po.
Yau Ma Tei. Kowloon City.
T.S.T: – Tsim Sha Tsui.
W.T.S.
Wong Tai Sin.
0.A.
= Other Areas.
N.T.
=
New Territories.
L.C.K. ➡ Lai Chi Kok.
K.T. - Kwun Tong.
TEL.
=
Telephone Calls.
H.K.
=
Hong Kong.